Job Overview – Clinical Operations Associate (Remote)
If you are a qualified healthcare professional with experience in ADHD and ASD clinical pathways, this remote Clinical Operations Associate job in the UK offers a meaningful opportunity to combine clinical expertise with operational leadership. This role supports the safe, effective, and high-quality delivery of neurodevelopmental services within a fast-growing mental health organization.
Demand for mental health support continues to rise across the UK, and this organization is expanding its clinical operations team to ensure patients receive timely, compassionate, and evidence-based care. This position is ideal for clinicians who enjoy working collaboratively, managing complex clinical queries, and contributing to service improvement at scale.
Job Details at a Glance
Position: Clinical Operations Associate
Job Reference: 000263
Department: Clinical Operations
Location: Remote (UK)
Job Type: Full-Time
Working Hours: 35 hours per week
Salary: Competitive (based on experience)
Closing Date: 06 January 2026
About the Company
This organization is one of the UK’s leading mental health service providers, working both independently and in partnership with the NHS. Their services support children, adults, and families facing emotional, psychological, and neurodevelopmental challenges.
With a strong focus on data-driven care, clinical governance, and patient safety, the company continues to scale its services while maintaining exceptional quality standards. Employees are supported through a positive workplace culture that values inclusion, learning, and professional growth.
Role Purpose – What You’ll Do
As a Clinical Operations Associate, you will act as a bridge between clinical delivery and operational teams. Your role ensures clinical decisions are safe, consistent, and aligned with best practice across ADHD and ASD pathways.
You will be a key escalation point for clinical queries, contribute to governance activities, support incident management, and help maintain smooth and compliant care pathways.
Key Responsibilities
Clinical Support & Operational Oversight
Provide expert clinical guidance on ADHD assessments, ASD pathways, medication titration, and side-effect management
Act as a clinical escalation contact for internal teams and practicing clinicians
Issue and correct prescriptions when required
Support medication management specialists with clinical advice
Ensure consistent clinical cover, including mailbox triage and rota oversight
Participate in complex multidisciplinary team (MDT) discussions
Interview clinician candidates and provide informed hiring recommendations
Clinical Governance & Risk Management
Support investigations into clinical incidents and complaints
Communicate with clinicians involved in incidents, offering guidance and reflective learning support
Advise on risk categorization, safeguarding, and escalation processes
Assist in updating Standard Operating Procedures (SOPs)
Support CQC compliance, audits, and quality improvement initiatives
Review trends and lessons learned to improve patient safety
Data & Information Governance
Review clinical records for Subject Access Requests (SARs)
Ensure safe and accurate disclosure of sensitive medical information
Provide clinical interpretation of external reports and documentation
Collaboration & Service Improvement
Translate clinical insight into operational improvements
Support onboarding and training of non-clinical teams
Strengthen clinical handovers and communication across services
Contribute to recruitment and clinician onboarding processes
Essential Qualifications & Experience
You Must Have:
Registration as a healthcare professional (Nurse, Psychologist, Psychiatrist, Physician Associate, or similar)
Active registration with NMC, HCPC, GMC, or equivalent body
Hands-on experience in ADHD and/or ASD clinical pathways
Strong understanding of clinical risk, safeguarding, and incident management
Ability to work effectively within multidisciplinary teams
Confidence in balancing clinical judgment with operational demands
Salary & Benefits Package
Competitive salary based on experience
25 days annual leave (rising to 28 with service) plus bank holidays
Birthday day off 🎉
Healthcare Cash Plan
Life Assurance
Employee Benefits & Discount Platform
Wellbeing Portal & Employee Assistance Programme (EAP)
Opportunities to support charitable initiatives
Equality, Safeguarding & DBS Requirement
This employer is proud to be an Equal Opportunities Employer, welcoming applicants from all backgrounds. A DBS check is required as part of safeguarding commitments to protect patients and staff.
How to Apply – Direct Link
Interested candidates can apply directly online using the official application link below.
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