Job details
- position: Insurance Claims Coordinator
- Salary: AED 8,000 – 10,000 per month
- Location: Business Bay • Dubai
- Job Type: Full-time • Immediate Joiners Preferred
About the Company
A well-established insurance services organization based in Business Bay, Dubai, is expanding its team and looking for a skilled Insurance Claims Coordinator. The company is known for delivering fast, reliable, and customer-centric insurance support to both individuals and corporate clients across the UAE.
Their mission is to ensure smooth and transparent claims processing, maintain quality service standards, and provide accurate policy guidance to customers. Working with this team means joining a professional environment where attention to detail, service excellence, and compliance are top priorities.
If you are an organized professional with strong knowledge of insurance claims and a passion for customer service, this role offers a great opportunity to grow within Dubai’s competitive insurance industry.
Job Responsibilities
The Insurance Claims Coordinator will be responsible for managing, validating, and processing insurance claims from start to finish. Your day-to-day tasks include:
- Coordinating with claimants, adjusters, and service providers
- Reviewing claims and validating supporting documentation
- Ensuring timely follow-ups and updating claim status
- Maintaining accurate claim records and case progress
- Supporting internal teams during claim investigations
- Ensuring all documentation meets insurance regulations and company standards
- Delivering excellent customer service to policyholders
- Handling high-volume workloads while ensuring accuracy
Required Skills & Experience
To succeed in this role, candidates should have:
✔️ Strong knowledge of insurance claim procedures
✔️ Good understanding of documentation requirements
✔️ Experience in verifying policy coverage and claim eligibility
✔️ Ability to track claim cases and ensure timely resolution
✔️ Familiarity with UAE insurance regulations and compliance
✔️ Proficiency in MS Office (Excel, Word)
✔️ Experience using CRM or claims management systems
✔️ Excellent communication skills and customer-focused mindset
✔️ Strong attention to detail with ability to multitask
✔️ Ability to manage deadlines in a fast-paced environment
✔️ Immediate joiners are preferred
Ideal Candidate Profile
The ideal candidate is someone who:
- Has experience in the UAE insurance market
- Can work independently with minimal supervision
- Manages pressure professionally
- Communicates confidently with clients and internal teams
- Understands the importance of confidentiality and accuracy
Why Join the Company?
The company offers:
- A supportive and professional work environment
- Opportunity to grow within the insurance industry
- Competitive salary package (AED 8,000 – 10,000)
- Exposure to corporate clients and large-scale claim cases
- Learning opportunities in regulatory compliance and insurance operations
This is an excellent role for someone looking to build a long-term career in insurance.
How to Apply
Interested and eligible candidates can send their updated CV
Ensure your email subject line is:
Application for Insurance Claims Coordinator – Dubai
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